Software Development

Software applications play a major role in today’s business world and form one of the primary building blocks for the success of the organization. Many organizations automate business processes and workflow to improve efficiency and enhance customer experience that enables them to focus on their core business competencies.

Our application development, maintenance and support services encompass such activities as:

• Business Process Analysis and Optimization
• System Analysis and Documentation
• Document Management
• Configuration and Change Management
• Application Architecture and Design
• Application Maintenance and Enhancements
• Technical Assistance and End user support
• Website Content Management
• Quality Assurance Testing
• System Change tracking and reporting

FCT supports applications based on a wide variety of platforms and technologies, including Web and client/server applications. For both Software application maintenance and application support services, we follow established escalation processes to ensure timely response and issue resolution. Our systems also give the client continual visibility into maintenance and support activities, and detailed metrics and reporting.

FCT development and maintenance processes are integral to our corporate commitment to world-class products and customer services. Our formal verification process, administered by our Quality Engineering Group, sets the standard for the finite element analysis software industry. This process includes: verifying and validating both existing and new program functions researching improvements to quality of the program helping to define and improve our software development processes conducting internal quality audits.

Application errors cost customers and service provider time, money, and frustration. That’s why we create and follow a set of stringent plans to build quality into each product and application release. Detailed FCT quality processes and procedures govern every activity related to product development and support.